Scam Email Advice

Suspicious Emails

If you get any emails asking for passwords or personal information you should immediatly treat it as highly suspicious. Never respond to a email asking for any personal information or passwords. If you get a email asking for any personal information or password, either delete it or if you wish to check the valididity of it seek advice.

There are always a number of malicious emails doing the rounds trying to entice the unwary into giving out personal information. If you recieve an email asking for your password you are advised to delete it immediately. Please do not reply to it - the email is a malicious attempt to gain personal identifying information, and it DOES NOT originate from Swansea University.

Here is a link to advice on spotting suspicious emails by Microsoft and DirectGov.

Emails with Attachments

If you recieve an email with an attachment you need to be carefull. Even if it looks like it has come from a valid email address or someone you know, they may have become infected with a virus and have sent you an infected email unknowingly.
If you receieve an email with an attachment you were not expecting to recieve, do not open it and delete the email.
Even if you are expecting an attachment, it is worth saving it to disk and running a antivirus scan on it before you open it.