Password Advice

Never reveal your password

You will never be asked for you password by email or over the phone. IT Support technicians will never request your password via email. If anyone does request your password, you should seek advice from IT Support or the IT Support manager before you even consider revealing it.

In the rare circumstances that you do reveal your password to someone, be it a IT Support technician or otherwise, you should then change your password.

Use a Strong Password

Your passwords should never be short words that are easy to guess. Here are some steps to follow in order to create a strong password:

If you want to test the strength of a password, there is a external web site to do this: or If you ever think your password has been compromised in any way, please contact IT Support or change your password.

Password Policy

There is a password policy that you must follow when you generate a password for LIS managed systems if your are a student or member of staff. The policy states that you password must be a minimum of 10 characters, and contain at least 2 numbers and 1 punctuation.